At Health Boost USA, we strive to ensure our customers are fully satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have [X] days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Some goods are exempt from being returned. These include perishable goods such as food, flowers, newspapers, or magazines.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [Your Contact Information].
4. Sale Items
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Your Email Address] and send your item to: [Your Mailing Address].
6. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact Us
If you have any questions on how to return your item to us, contact us at [Your Contact Information].